Customer Service Agents
Customer Service Agents
Customer Service Agents
Customer Service Agents
24/7 voice support that logs every issue and sends ticket-ready reports to your help desk.
24/7 voice support that logs every issue and sends ticket-ready reports to your help desk.
Never lose a business opportunity— our AI answers when you can’t.
24/7 voice support that logs every issue and sends ticket-ready reports to your help desk.
What is a Customer Service Agent?
What is a Customer Service Agent?
What is a Customer Service Agent?
What is a Customer Service Agent?
AI-powered agents that answer support calls, resolve common questions, and create detailed tickets—so your human team can focus on higher-value tasks.
AI-powered agents that answer support calls, resolve common questions, and create detailed tickets—so your human team can focus on higher-value tasks.
AI-powered agents that answer support calls, resolve common questions, and create detailed tickets—so your human team can focus on higher-value tasks.
AI-powered agents that answer support calls, resolve common questions, and create detailed tickets—so your human team can focus on higher-value tasks.
How it works.
How it works.
Missed Call Detected
1.Caller needs help
1.Customer needs help
If no human answers after a few rings, our AI detects it and picks up the call.
The customer calls your support line seeking help.
The customer calls your support line seeking help.
AI Picks The Phone
2.AI resolves or gathers details
2.AI resolves or gathers details
AI picks ups the phone, greets the caller, and collects their info for you.
Our AI greets the caller in a natural tone, answers FAQs, and collects name, order/account ID, issue type, and contact info.
Our AI greets the caller in a natural tone, answers FAQs, and collects name, order/account ID, issue type, and contact info.
Ceates Summary
3.Ticket + email sent
3.Ticket + email sent
Right after the call, an email lands in your inbox with a clear detailed summary of who
called and why.
It auto-generates a ticket with the captured details and emails it (or pushes to Zendesk, Freshdesk, etc.).
It auto-generates a ticket with the captured details and emails it (or pushes to Zendesk, Freshdesk, etc.).
Staff Follows
4.Team follows up
4.Your Team follows up
Armed with the info, your team can responds in minutes, turning the lead into a customer.
Your support team sees the ticket in their queue—fully pre-filled—so they can resolve faster and delight the customer.
Your support team sees the ticket in their queue—fully pre-filled—so they can resolve faster and delight the customer.
How do we help your businesses?
Recover lost sales
Every missed call becomes a new opportunity for your business.
Improve customer experience
No one is left without an answer—callers always feel attended to.
Optimize your operation
Reduce your team’s call overload and make follow-up much easier.
Boost credibility
A business that always responds earns more trust.
Who is this for?
How do we help your business?
How do we help your business?
Faster Response Times
AI answers instantly, slashing first-response time by up to 70%.
Lower Support Workload
Automates FAQs and data capture, freeing agents for complex cases.
Higher CSAT
Customers get immediate, human-sounding help instead of voicemail or hold music.
Actionable Insights
Every call summary feeds your ticketing system—giving you clean data for trend analysis.
How do we help your business?
Recover lost sales
Every missed call becomes a new opportunity for your business.
Improve customer experience
No one is left without an answer—callers always feel attended to.
Optimize your operation
Reduce your team’s call overload and make follow-up much easier.
Boost credibility
A business that always responds earns more trust.
Who is this for:
Who is this for:
E-commerce & Direct-to-Consumer (DTC)
E-commerce & Direct-to-Consumer (DTC)
AI handles order-status, returns, and product questions, creating tickets with order ID and issue type—perfect for stores that need round-the-clock voice support without adding headcount.
AI handles order-status, returns, and product questions, creating tickets with order ID and issue type—perfect for stores that need round-the-clock voice support without adding headcount.
SaaS / Tech
SaaS / Tech
Answers subscription, login, and billing calls, logs user ID and error details, and pushes to your help desk—ideal for SaaS teams aiming to cut response times and boost NPS.
Answers subscription, login, and billing calls, logs user ID and error details, and pushes to your help desk—ideal for SaaS teams aiming to cut response times and boost NPS.
Subscription Boxes
Subscription Boxes
Captures skips, swaps, or shipping issues, then emails a ticket to your fulfillment team—great for high-volume sub-commerce brands.
Captures skips, swaps, or shipping issues, then emails a ticket to your fulfillment team—great for high-volume sub-commerce brands.
B2B Services
B2B Services
Logs contract questions, project IDs, and urgency, routing tickets to the correct rep—so no partner waits on hold.
Logs contract questions, project IDs, and urgency, routing tickets to the correct rep—so no partner waits on hold.
“Since rolling out Customer Service Agents, our callers get help immediately and our human team closes tickets in half the time.”
— Alex Rivera, Head of Customer Experience, PrintCo
— Alex Rivera, Head of Customer Experience, PrintCo
“Since rolling out Customer Service Agents, our callers get help immediately and our human team closes tickets in half the time.”
— Alex Rivera, Head of Customer Experience, PrintCo
“Since rolling out Customer Service Agents, our callers get help immediately and our human team closes tickets in half the time.”
— Alex Rivera, Head of Customer Experience, PrintCo
They say numbers don't lie, and neither do results.
They say numbers don't lie, and neither do results.
They say numbers don't lie, and neither do results.
They say numbers don't lie, and neither do results.
Our resutls speak louder than words, delivering measurable success and undeniable growth.
Our resutls speak louder than words, delivering measurable success and undeniable growth.
Our resutls speak louder than words, delivering measurable success and undeniable growth.
Our resutls speak louder than words, delivering measurable success and undeniable growth.
0 sec
Hold Time
0 sec
Hold Time
0 sec
Hold Time
0 sec
Hold Time
calls answered immediately
calls answered immediately
calls answered immediately
calls answered immediately
45%
45%
45%
Shorter Resolution Time
Shorter Resolution Time
Shorter Resolution Time
Shorter Resolution Time
4.8 / 5 ★
4.8 / 5 ★
4.8 / 5 ★
CSAT after AI assistance
CSAT after AI assistance
30%
30%
30%
Fewer Reopened Tickets
Fewer Reopened Tickets
Fewer Reopened Tickets
Fewer Reopened Tickets
PRODUCTS
PRODUCTS
COMPANY
FOUNDED IN PUERTO RICO, BUILT FOR THE WORLD
FOUNDED IN PUERTO RICO, BUILT FOR THE WORLD
